Quality management systems —
Guidelines for the application of
ISO 9001 in local government
About the standard
One of the great challenges that societies face today is the need to develop and maintain citizens’ confidence in their government s and their institutions. In meeting this challenge, local governments have a mission to enable the development of a socially responsible and sustainable local community. This standard provides guidelines for local government s on understanding and implementing a quality management system that meets the requirements of ISO 9001:2015 and the needs and expectations of their citizens and other relevant interested parties. This website has been developed by ISO / TC176 / WG04 to provide more examples of how to use the annexes indicated in the standard.